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Are my tools covered whilst in storage or in locked building?Absolutely, as long as your tools are kept in a securely locked building they will be covered. This will include storage units, locked outbuildings, business premises and/or your home address.
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Can you cover Employees tools?Cover under the policy is provided for your business tools only. Cover can be provided for your tools whilst in the custody or control of your employees, but not in relation to their own personal tools.
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Do I need to supply a receipt if I make a claim?In the event of a claim you will need to provide the original receipt or provide proof of ownership for the tools for which you are claiming. If you do not possess, or were never issued with a receipt for your tools, you will need to provide formal evidence of ownership of your tools. Evidence of this will be required in the event of claim and is required by us to prevent fraud / the receipt of stolen goods.
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Do you cover tools whilst stored in a motor vehicle?Yes, tools are covered for theft from a motor vehicle (car or van), as long as they are stored out of sight and the vehicle is locked, with any fitted security measures activated.
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How do I cancel my policy?Within the first 14 days you may cancel your policy at any time without reason and receive a full refund provided no claim has been made. After the 14 days cooling off period we require 30 days notice. Cancellations must be sent in writing via email. Please quote your policy number and state that you wish to cancel. You can email help@covermytools.co.uk Or write to: Covermytools, Insync Insurance Solutions Ltd 9 Albany Park Cabot Lane Poole BH17 7BX.
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How much can I insure my Tools for?We can provide cover for up to £10,000 per insured person noted under your policy.
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How to make a claim on my tools?To make a claim on your tools you need to go to [https://covermytools.co.uk/make-a-claim](https://covermytools.co.uk/make-a-claim) and submit the form. Our claims handlers will then get in touch with you to discuss further. Alternatively you can call our claims handlers on 03300 183441. You will need to provide proof of purchase/ownership of your tools. Once approved, your tools will then be replaced with like for like tools from our approved suppliers
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Is there a limit for a single item?No, we do not have an inner limit for tools, so you will be covered up to your sum insured for a single item. You should, however, check that your overall sum insured is adequate for your requirements.
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Is there an excess on the Covermytools policy?An excess in the amount you need to contribute towards a claim under your policy. The minimum excess is £50 (or £100 for losses from vehicles). For sums insured above £5,000 there is a minimum excess of £250 for all losses and £500 for losses from vehicles.
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What limit of cover do I need?You should consider the maximum current value of tools held by you (or any insured person) at any time when deciding on your cover limit. For example, if you and your business partner both have £5,000 worth of tools, you can select a £5,000 limit and 2 persons to be insured.
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Why do I need Specialist Tool Cover?Whilst an element of tool insurance can be provided under a business or public liability insurance policy, cover will typically exclude theft from vehicles, or impose onerous requirements that the vehicle must be kept in a locked compound. At Covermytools, our specialist cover has been designed to provide the widest level of available cover, including full overnight theft from vehicles and/or locked storage units / outbuildings.