<p>Policies are arranged on a monthly basis will renew each month on payment of your premium. Annual policies are valid for 12 months.  We will contact you automatically in advance of your renewal to see if you would like to renew your policy.</p>


Policies are arranged on a monthly basis will renew each month on payment of your premium. Annual policies are valid for 12 months.  We will contact you automatically in advance of your renewal to see if you would like to renew your policy.

When does my insurance policy end?

Is there an age restriction on the Mobile Device that I can insure under a policy?

How long will it take for my claim to be processed?

What do I do if my device was provided free as part of a contract, e.g. my mobile phone?

Can I insure more than one device?

Can I insure my mobile device(s) if I am based outside of the UK?

How can I report theft or malicious damage to the police?

How much is my excess?

Are the replacement mobile phones brand new?

How do I make a complaint regarding my Mobiru policy

How do I make a claim

How do I find my IMEI number

Do I need to report any theft or loss of my phone to my network provider?

How can I check the status of my insurance claim?

What am I insured for?

Mobiru