<p>To check the status of your insurance claim please contact our claims partner, The Replacement Service on telephone number 0330 1000 206 (local rate call) or by email: mobiru@trsclaims.co.uk.</p>


To check the status of your insurance claim please contact our claims partner, The Replacement Service on telephone number 0330 1000 206 (local rate call) or by email: mobiru@trsclaims.co.uk.

How can I check the status of my insurance claim?

Is there an age restriction on the Mobile Device that I can insure under a policy?

How long will it take for my claim to be processed?

What do I do if my device was provided free as part of a contract, e.g. my mobile phone?

Can I insure more than one device?

Can I insure my mobile device(s) if I am based outside of the UK?

How can I report theft or malicious damage to the police?

How much is my excess?

Are the replacement mobile phones brand new?

How do I make a complaint regarding my Mobiru policy

How do I make a claim

How do I find my IMEI number

Do I need to report any theft or loss of my phone to my network provider?

When does my insurance policy end?

What am I insured for?

Mobiru